![]() Millions of Americans forego medical care due to a lack of non-emergency transportation, particularly minorities, older adults, and those who have disabilities or chronic conditions. The focus of these models on socio-technical integration with current capabilities and resources holds promise for enhancing access to jobs, food, and health care for residents of low-income communities. Operationalizing these principles, we propose four new ICT-enhanced models: (1) smart jitneys (2) generalized, favor-based models (3) expanded resource pooling and (4) transportation clubs. ![]() To address these barriers and build on these facilitators, we contribute six supportive policy and design principles. We contribute insights regarding the following barriers and facilitators associated with these models: (1) affordability (2) individual capabilities (3) interpersonal trust, care and/or reciprocity (4) trust in technology (5) service availability/eligibility (6) spatial and temporal matches (7) match between transportation mode and physical needs (8) service reliability and quality and (9) infrastructure access. These models fell into personal, private, public, and interpersonal categories. We draw from four empirical studies and two case studies to contribute descriptions of the 11 everyday transportation models currently used by residents of low-income and underserved communities to enhance their access to health-enhancing resources. Advances in Information and Communication Technologies (ICTs) offer new opportunities for addressing transportation needs however, past research suggests that opportunities are not equally shared by millions of low-income Americans.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |